Support Center

IX Video Tutorial Library

Get your domain name up and running

  • How to register your domain

Setting up emails

  • Setting up emails

Setting up email clients

Horde webmail

Other Email Setup

  • Creating a Mailing List


How to transfer domains from

Configuring FTP

How to design your website

Site Studio


  • How to write a new post

Working with databases

  • Setting up an ODBC connection
  • Creating databases and users in MySQL
  • Creating databases and users in MSSQL

Setting up an online business


  • Renewing your Products


  • How to Password Protect a Directory
  • Setting up your Web Options
  • Installing osCommerce (Linux hosting)
  • Installing osCommerce (Windows hosting)
  • Creating a FTP Sub-Account


  • How to Use the Help Desk

We're Always There When You Need Us The Most!

Your Dedicated Support

At IX, we take care of our customers. And dedicated support is one of the ways we prove to you again and again that we are here to help you every step of the way, regardless of your skill level. With IX dedicated support, you get a support technician personally assigned to assist you. You get their name, number, email, social media connections, and work schedule! It's just one more facet of our service which proves our deeply rooted belief that being a great hosting provider requires more than just cutting-edge technologies, but the best in support and service.