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Friday, 2nd of May 2008
Dear Customer,
We finished the move 24 hours ahead of schedule; most websites were back online even 36 hours ahead of time. We didn't lose a single server. We didn't lose a single hard drive. We didn't even have to restore anything from our backups. Not only is this unheard of in our industry, but we've also been commended for it by competitors and vendors alike. But all that is irrelevant compared to the unbelievable gift you've made us: We have not lost a single customer. I've a little gift for you in return. We had downtime, and not a small amount. I asked for your patience, and you've delivered. So much more than I would have dreamed for. For that, all I can say is THANK YOU. Thank you for being our customer. Thank you for your loyalty. Thank you for sticking around while we work hard to improve our service to you, our uptime and our servers' performance.Other than my renewed commitment to bring IX Web Hosting to new heights, all I can offer in return is a little gift that we're making you in a partnership with Google. You can get up to $75 in free advertisements with them. Take a look here. And then of course, there's the long promised 'Move Tour': pictures, humorous facts, crazy snapshots of our move, as well as impressions of your website's new home. All here.
Enjoy!
Yours Truly, |
