Cyberduck is a free FTP client that works with Mac and, more recent versions, Windows users. Cyberduck has many functions that allow you to view and edit existing files as well as upload and download files from the server. It is an alternative to using the built in webshell in your IX control panel.
Go to the following link to download the latest version of Cyberduck:
After opening Cyberduck you should see a menu across the top. You will want to click the button that says open connection:
There will then be a box that comes up that allows you to enter in your server information:
You will get an error that you can continue past:
You should then be connected to the server!
If you need more help with how to use Cyberduck check out their help page:
Where do I find the log in and server information?
Check out our FTP Basics article!