How to Locate Your Shared Hosting Name Servers

WARNING: Changes to your name servers can take up to 72 hours to propagate. Since this is pointing the whole record to the name server location, any special records set up will have to be set up at this location.

You can change your domain name servers at the registrars’ website or by contacting the registrar. Your name servers with us are sent in the initial hosting account email and can also be found in the hosting account control panel.

To locate your domain name servers:

DomainIcon

  • Select the domain from the domain list if you have more than one.
  • The primary and secondary name servers are listed on this page similar to what you see below.
    ns1.ixwebhosting.com
    ns2.ixwebhosting.com

To change the domain name servers:

  • Log in to your domain registrars website
  • Look for the domain or hosting settings area.
  • There may be an option such as “Change DNS” or “Update Name Servers”
  • You should see 2 or more boxes to place name server information. You will place the information you found when you located your domain name servers into these blanks.
  • It can take up to 24 to 72 hours for propagation before the site is accessible at the IXWebhosting location.

For steps on how to change your name servers for a domain that is purchased with us, please click here.

For steps on how to change your name servers for a domain that is purchased with some of the more common registrars, please click here.

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