CNAME is an abbreviation for Canonical Name record, but what does this mean? It means that the record is used to map a specified domain address, such as ftp.domain.com, to another domain location, such as domain.com. This is helpful to eliminate multiple IP address changes if any future DNS changes are needed and can be helpful in creating a more frequently used address. Many times you will be asked to create a CNAME record to verify domain ownership. There are also cases where you may build your site on another server and that provider may ask you to create a CNAME record to point your domain to the site built with them.
The first step is to log onto your control panel. Once you are logged in you will then want to click on the “Domains” icon: You will then see a page listing all of the domains you have added to the control panel. Click on the domain that you need to change your CNAME record for: Next you will see the “Edit Domain” page. Here there will be an option to edit DNS configuration: After clicking the “EDIT” button you will be taken to a screen that shows you your current DNS settings as well as gives you the option to add custom DNS records. Depending on what you are adding your custom CNAME for you may or may not want to delete the built in CNAME record. If so simply click on the trash can and it’s gone! The default CNAME shown is used for email purposes so if you are not changing editing your DNS for email purposes you may want to leave the built in CNAME intact. The above image shows what you will see when you click to add custom CNAME record. If you are changing your CNAME record you will more than likely be provided with the information you need to add this record. The following are brief explanations of what each field is for: