FTP in Plesk

FTP Access to Your Websites

One of the most convenient ways to update your website content is to upload it through FTP. FTP (File Transfer Protocol) is a standard network protocol that allows transferring files between two hosts (say, your computer and a Panel server). Panel acts as an FTP server, while users should use some FTP client to access the directories on the server. Panel provides all main FTP features:

Changing FTP Access Credentials

To change FTP account username or password:

  1. If you are subscribed to several hosting packages and have access to several web spaces associated with your account, in the Subscription menu at the top of the screen, select the web space where the website is hosted.FTPinPLESK3
  2. Click the Websites & Domains tab.FTPinPLESK2
  3. Click Web Hosting Settings.FTPinPLESK26
  4. Type a new username or password.FTPinPLESK12
  5. Click OK.FTPinPLESK13

Adding FTP Accounts

If you are working on your website together with someone else or host subdomains for other users, you might want to create separate FTP accounts for them.

To create an additional FTP account:

  1. If you are subscribed to several hosting packages and have access to several web spaces associated with your account, in the Subscription menu at the top of the screen, select the required web space.FTPinPLESK3
  2. Click the Websites & Domains tab.FTPinPLESK2
  3. Click FTP Access.FTPinPLESK21
  4. On the FTP Accounts tab, click Create Additional FTP Account.FTPinPLESK22
  5. Specify the following:
    • FTP account name. Type any name. Common usernames can be anything such as firstname.lastname.
    • Home directory. Select the directory to which the user will be taken to when connecting to the FTP account.
    • FTP password. Please make sure to take caution and make up a strong password. Strong passwords consist of lower case, upper case letters, numbers, and special characters.
    • Hard disk quota (on Windows hosting). To limit the amount of disk space on the server that the FTP user can occupy, clear the Unlimited check box next to the Hard disk quota box, and type the amount of disk space in megabytes.
    • Read permission (on Windows hosting). To allow the FTP user to view the contents of the home directory and download files from it, select the Read permission check box.
    • Write permission (on Windows hosting). To allow the FTP user to create, view, rename and delete directories in the home directory, select the Write permission check box. On Window hosting, if you do not grant any permissions, a connection to the FTP account will be made, but the contents of the home directory will not be shown to the user.FTPinPLESK50
  6. Click OK.FTPinPLESK23

To change the properties of an additional FTP account:

  1. If you are subscribed to several hosting packages and have access to several web spaces associated with your account, in the Subscription menu at the top of the screen, select the required web space.FTPinPLESK3
  2. Click the Websites & Domains tab.FTPinPLESK2
  3. Click FTP Access.FTPinPLESK21
  4. On the FTP Accounts tab, click the required FTP account name in the list.FTPinPLESK40
  5. Make the required changes and click OK.FTPinPLESK13

To remove an additional FTP account:

  1. If you are subscribed to several hosting packages and have access to several web spaces associated with your account, in the Subscription menu at the top of the screen, select the required web space.FTPinPLESK3
  2. Click the Websites & Domains tab.FTPinPLESK2
  3. Click FTP Access.FTPinPLESK21
  4. On the FTP Accounts tab, select the check box corresponding to the FTP account you want to removeFTPinPLESK40 and click Remove.FTPinPLESK42
  5. Confirm removalFTPinPLESK81 and click OK.FTPinPLESK82

Setting Up Anonymous FTP Access

If your site is hosted on a dedicated IP address (not shared by other users or sites), you can set up a directory within the site, where other users will be able to anonymously download or upload files through FTP. Once anonymous FTP is switched on, the users will be able to log in to the directory at an address like ftp://ftp.your-domain.com with the “anonymous” username and any password.

To allow anonymous FTP access:

  1. If you are subscribed to several hosting packages and have access to several web spaces associated with your account, in the Subscription menu at the top of the screen, select the required web space.FTPinPLESK3
  2. Click the Websites & Domains tab.FTPinPLESK2
  3. Click FTP Access.FTPinPLESK21
  4. Click the Anonymous FTP tab.FTPinPLESK45
  5. Do the following:
    1. To activate anonymous FTP service, click Switch On.FTPinPLESK71
    2. To set up a welcoming message to be displayed when users log in to FTP site, select the Display login message check box and type the message text in the input field as desired.Note that not all FTP clients display welcoming messages.
    3. To allow visitors to upload files to the /incoming directory, select the Allow uploading to incoming directory check box.
    4. To allow users to create sub directories in the /incoming directory, select the Allow creation of directories in the incoming directory check box.
    5. To allow downloading files from the /incoming directory, select the Allow downloading from the incoming directory check box.
    6. To limit the amount of disk space that can be occupied by uploaded files, clear the Unlimited check box corresponding to the Limit disk space in the incoming directory option, and specify the amount in kilobytes.This is the hard quota: The users will not be able to add more files to the directory when the limit is reached.
    7. To limit the number of simultaneous connections to the anonymous FTP server, clear the Unlimited check box corresponding to the Limit number of simultaneous connections option and specify the number of allowed connections.
    8. To limit the bandwidth for anonymous FTP connections, clear the Unlimited check box corresponding to the Limit download bandwidth for this virtual FTP domain option and enter the maximum bandwidth in kilobytes per second.FTPinPLESK70
  6. Click OK.FTPinPLESK72

To change settings for anonymous FTP service or switch it off:

  1. If you are subscribed to several hosting packages and have access to several web spaces associated with your account, in the Subscription menu at the top of the screen, select the required web space.FTPinPLESK3
  2. Click the Websites & Domains tab.FTPinPLESK2
  3. Click FTP Access.FTPinPLESK21
  4. Click the Anonymous FTP tab.FTPinPLESK45
  5. Perform the operation you need:
    • Adjust the settings as required and click OK.FTPinPLESK92
    • To switch off the anonymous FTP service, click Switch Off.FTPinPLESK95

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