Domain Points Explanation

The “Domain Points” system allows free domain registrations. Previously, free domain registrations were tracked with a monetary credit balance which was confusing and difficult to manage. The new system assigns “points” to hosting accounts which provide free domain registrations – one point is worth one new domain registration or domain registration transfer for one year. To find the number of domain points you have available follow the steps outlined below:

1.  Log into your control panel at http://my.ixwebhosting.com Click on My Products along the top of your screen

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2. My Hosting Accounts will be highlighted already. Find the hosting account you wish to check and click on Settings.

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3.  You will see Free Domains below Renewal Status.

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FAQs

Can domain points be used to register any domain name?
Domain points can only be used to register domains ending in the following:
.com, .net, .org, .biz, .info, .us

How can domain points be acquired?
You will receive domain points whenever you sign up for selected hosting accounts or upgrade to a bigger plan.

How are domain points used?
You may use an available domain point when you register a new domain or transfer a domain registration to IX Web Hosting. Using a domain point provides you with the first year of registration after the initial registration or transfer for free. Subsequent renewals of a domain registered or transferred using a domain point will be processed at our standard renewal rates.

What is the difference between free domain registration and paid domain registration?
Free domain registration is done using domain points that are included with selected hosting plans. Your credit card will not be billed for free domain registrations as long as the sponsoring hosting account is active. You may register domains without using free domain points by credit card.

Do I own a domain if I use a free domain registration?
Any active domain name registered through us is completely yours to control or transfer.

When can domains be renewed?
Free and paid domain registrations can be renewed for additional years at any time during a domain’s annual registration period. Domain names can also generally be renewed up to 30 days after their expiration date. Domains renewed within their annual registration period can be renewed for up to 9 years, and domains renewed after expiration can be renewed for up to 10 years. Domains can generally be renewed after 30 days have passed from the expiration date, but the renewal rate will be higher per ICAAN regulations.

How are domains renewed?
You can adjust the way a domain registration behaves when it is has expired and can be renewed:

  • Auto: A domain name that has a renewal status of “auto” will attempt to automatically renew 30 days prior to the domain name’s expiration date.
  • Manual: The domain registration will not renew automatically. You will get email notices about the pending expiration. The domain can be renewed from your hosting account control panel but if the domain is not renewed by its expiration date, it will be disabled.

Domain renewal charges will bill to their billing profile’s credit card on renewal. Domains that were registered or transferred using a free domain point will automatically be assigned to the same billing profile assigned to the associated hosting plan but can be reassigned to any billing profile. All future billing actions will bill to their assigned billing profile.

How much will I be charged to renew my domain registration?
Domains registered or transferred to IX Web Hosting using a free domain point will be renewed at our standard renewal rate. Domains registered or transferred to IX Web Hosting as paid will be renewed at our regular renewal rate.

How are domain points affected by upgrading/downgrading my hosting account?
If a hosting account upgrade or downgrade occurs which changes the number of available domain credits, it may be necessary to change some previously registered free domains to “paid” status. This is done during the upgrade/downgrade process on a pro-rated basis.

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