You can adjust the way a hosting account behaves upon expiration by clicking on the pen/paper icon next to Renewal Status. After logging onto your dashboard at http://my.ixwebhosting.com follow the steps below to navigate correctly:
1. Click on the My Products tab at the top of the screen.
2. On this next screen you’ll see My Hosting Accounts already selected. Find the hosting plan you wish to edit and click Settings.
3. Locate Renewal Status and click the pencil and paper icon next to it.
You will get a pop-up box that will give you some information about the different choices you have. In the drop down you will get the following options:
Once you select the type of renewal you want click Modify Renewal Status and you’re done!