Changing Product Renewal Status

You can adjust the way a hosting account behaves upon expiration by clicking on the pen/paper icon next to Renewal Status. After logging onto your dashboard at http://my.ixwebhosting.com follow the steps below to navigate correctly:

1. Click on the My Products tab at the top of the screen.

IX Dashboard

2. On this next screen you’ll see My Hosting Accounts already selected. Find the hosting plan you wish to edit and click Settings.

Products1

3. Locate Renewal Status and click the pencil and paper icon next to it.

Products2

You will get a pop-up box that will give you some information about the different choices you have. In the drop down you will get the following options:

Products3

  • Auto: The hosting account will be renewed automatically on expiration.
  • Don’t Renew: The hosting account will not renew automatically. You will NOT get email notices about the pending expiration. If the account is not renewed by its expiration date, it will be disabled.
  • Manual: The hosting account will not renew automatically. You will get email notices about the pending expiration. The account can be renewed from your hosting account control panel but if the account is not renewed by its expiration date, it will be disabled.

Once you select the type of renewal you want click Modify Renewal Status and you’re done!

Was this article helpful?

Yes (4)
No (3)

We're sorry you didn't find this article very helpful. Please help us improve it by leaving your feedback below.

Error