Support Center

New Customers

  • Sales Email: - loading email -
  • General Questions: - loading email -

Existing Customers

  • Hosting Support Email: - loading email -
  • VPS Support Email: - loading email -
  • General Billing Email: - loading email -
  • Affiliates Email: - loading email -
Control Panel Login Create Support Ticket

Phone Number

1-800-385-0450

or +1-614-534-1961

Chat With Us, Today

We're Online Now!

IX Office Location

1774 Dividend Drive
Columbus, OH 43228

Connect With Us

Truste Ecommerce HackerShield helps keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams

Trusted. Safe. Reliable.

Think you have what it takes? We would love to give you the opportunity to prove it. We are looking for ultra talented and motivated individuals that share our passion for delivering awesome web hosting solutions and the best customer service in the industry. Please contact us today.

We're Always There When You Need Us The Most!

Your Dedicated Support

At IX, we take care of our customers. And dedicated support is one of the ways we prove to you again and again that we are here to help you every step of the way, regardless of your skill level. With IX dedicated support, you get a support technician personally assigned to assist you. You get their name, number, email, social media connections, and work schedule! It's just one more facet of our service which proves our deeply rooted belief that being a great hosting provider requires more than just cutting-edge technologies, but the best in support and service.