1. How long have you been in business?
We are in business since 1998. Regardless if you are a small business, medium-sized or large corporation or if you just need a private website.
IX Web Hosting has the right solution for you.
2. Where are you located?
IX Web Hosting
1774 Dividend Drive
Columbus, Ohio 43228
United States of America
3. Do I have access to the tech support center 24 hours 7 days a week? Yes our technical support center is open 24 hours 7 days a week to provide service for our customer round the clock. You can receive Live Chat, Phone, and Help desk service from our 24 / 7 available customer support team for immediate problem resolution.
4. How long does it take for my account to be setup after signing up? Your account will be setup immediately after sign-up. You will receive an account information email within 24 hours after signing-up. Should you not receive an initial email from us immediately after you sign up you need to contact us.
5. Do you offer web designing, maintenance and programming services?
We currently offer three predefined web design packages: The Business package (up to 5 pages) is recommended for personal or small business websites, the Deluxe package (up to 10 pages) is ideal for medium business websites and the Ecommerce package (up to 20 pages) is a must for every online business.
Our highly skilled web design team will create a website for you based on your requirements. After placing a web design order we assign a project coordinator who will handle all the communication for you and make sure the designers understand and implement your needs correctly. The packages include several extra features for free such as an email inquiry form, a guestbook, a calendar or even an online forum.
Please take a look to our portfolio at
http://www.ixwebhosting.com/index.php/v2/pages.webDesignPortfolio
to see a few samples of the work we have done.
For further details about our packages please visit:
http://www.ixwebhosting.com/index.php/v2/pages.webDesignSpecial
You can order the web design package online at:
http://www.ixwebhosting.com/index.php/v2/signup.getFrmSignup/signup_type/design
6. Do you place advertisements on customer's websites?
We do not advertise on our customers websites, however many of our customers participate in our AFFILIATE PROGRAM. IX Web Hosting is the home of the industry's most lucrative affiliate program, offering commissions unmatched by our competitors. Our affiliate program was designed around a no-hassle, zero-risk approach, successfully maximizing the benefits for you, us, and those clients whom you refer to us. Simply stated, it is a Win/Win/Win situation!
There is no limit to your earnings potential! Simply sign up customers through our affiliate program and receive commissions starting at $50 up to $150 for each signup - an industry record! There is no limit to how many you can sign up and no limit to how much you can make! Some of our best affiliates are earning over $10,000/month!
You may obtain detailed information and sign up for affiliate program at:
http://www.ixwebhosting.com/index.php/v2/pages.affiliates.
7. Do you resell your services?
IX Web Hosting runs its own data center through its parent company Ecommerce, Inc. in Kentucky, USA and Austria, Europe.
8. Is the data center completely owned by you or do you co-locate? The data center is fully owned by us and we do not colocate.
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