1. Who owns domains registered with IX Web Hosting for paid and free? All domains registered with IX Web Hosting, as paid or free, belongs to the customer. You can fully manage your domain or transfer your domains registration away at anytime.
2. What is the difference between a domain and a sub domain?
The difference between a sub domain and a domain name can be explained easily.
While a domain name is a full website address, totally independent of other domain names, a sub domain depends on a domain name. If for example "yourdomain.com" is your domain name, then http://yourdomain.com and http://www.yourdomain.com would be your domain name's address. A sub domain name would be a name *under* your domain name, something like "subdomain.yourdomain.com". Its address would then be: http://subdomain.yourdomain.com and http://www.subdomain.yourdomain.com. It can say anything you want instead of "sub domain" and the nice thing is that unlike a full domain name, a sub domain does not need to be registered - we will register it for you.
3. Can I have a subdomain such as "something.yourdomainname.com"?
Yes, you will be able to have your own sub domain, such as something.yourdomainname.com. A sub domain is basically a subdirectory or folder created inside your FTP area which is a fully operating Web site. The main benefit of a sub domain is that it doesn't require domain name registration and fees that are associated with a full domain name.
4. Do all plans offer static dedicated IP addresses?
Yes! Your hosting plan comes with full set of static dedicated IP addresses as per the plan's feature list.
5. How many subdomains can I add on your largest plan?
All of our plans include unlimited domains and sub-domains. This means that you will never have to worry about how many domains you can host with us.
6. Do you offer private domain registrations?
We do not offer this feature at the time, but you can change your domain contact information as you like.
7. What is transfer authorization code? A transfer authorization code is required when transferring any .com/.net, .org, .info, .biz, .us, .name and .cn domain name from one registrar to another. You can obtain Transfer Authorization code for your domain name registered with IX Web Hosting anytime.
8. Can you register domains?
Yes, of course! We can register any available .com, .org, .net, .biz, .us, or .info using free domain credits that come with all of our hosting accounts. We can also register .tv, .cc, and .ca domains for an additional fee.
9. Can I / How long does it take to transfer a domain name to your services?
Yes, of course! You can change domain nameservers to IX Web Hosting and host domain with us. Be aware that nameserver change takes 24 to 72hours. While your domain is in transfer, you can feel free to use dedicated IP address to upload and test features on your website.
10. How long does it take for my domain name to resolve properly (to start working)? It takes 24 to 72 hours for the nameserver changes to take effect. While your domain is in transfer, you can feel free to use your sites dedicated IP address to upload and test features on your website.
11. Do you register all types of domains?
Yes we register the most popular domains extensions that are available on the market today:
COM (US Commercial)
NET (US Network)
ORG (Non-profit organization)
INFO (Informational)
BIZ (Business)
US (United States all-purpose)
CC (Wide variety of interpretations you may find at http://www.enic.cc/)
TV (Television)
WS (Abbreviation of Web Site)
CA (Canada all-purpose)
BZ (Business)
12. How much does it cost to register new domains?
The cost of registering a new domain depends upon the TLD (top level domain) being registered. TLD's are .com, .net, .org, etc. When you register a new domain, you have to select a TLD under which the domain will be registered, such as domain.com, .com being the TLD.
13. Do you host all type of domains?
Yes we can host all type of domains; there are no restrictions on that at all.
14. How much bandwidth or data transfer can I use with your plans?
You will be allowed to use as much bandwidth as allotted by the hosting plan and you can increase your bandwidth limit via the customer control panel by upgrading your account.
15. I have two domains can I host them with one hosting plan? Yes, all of our hosting plans allow for multiple domain hosting.
16. How can I add more domains and sub domains to my hosting account? This task can be performed via the customer control panel, if you are an existing customer please refer to our hosting manual for further instructions
http://www.ixwebhosting.com/index.php/v2/pages.manual3
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