“I have used multiple hosting companies and cannot get someone on the phone. That is not the case with IXWebhosting. I can always get someone on the phone. On top of that, the rep is responsive, confident, knowledgeable, professional and is friendly to speak with. Keep up the good work!”
We don’t blame you for being curious. There are many hosting companies out there and all of them are trying to convince you that they are “number one”. Well, we won’t claim that we’re number one or run a string of shiny, fancy features before your eyes and expect you to pounce on them. We’d rather earn your money and then ultimately, your respect. Our 30-day, unconditional money-back guarantee is just one of the ways we try and make that possible. At IX Web Hosting, we are humbled by our customers and are fully aware that we exist to complement your internet-journey with uncomplicated, affordable service.
We know our word is not enough. Our dedicated staff would love to tell each new customer how great it is to be a part of the IX family, how many improvements our service department undergoes each day and, well, how much we all love our jobs...but it simply wouldn’t be enough. Here are some of the things real customers are saying about IX Web Hosting:
When you’re researching a hosting company, this is an important thing to look for. Companies that outsource their hosting customers to other companies are not working for you; they’re working for the dollar signs you represent. They aren’t close enough to the servers where your information is held to care — to tear-up and light a candle when a server dies — or to fight to prevent issues that will ultimately affect you.
We know that selling hosting isn’t the same as selling a car. We are responsible for your website’s security, as well as your happiness with our service. We don’t take your money and hurry off to sell the next model. Getting a hosting plan is only the beginning of what we hope will be a long relationship with IX Web Hosting. In ’99, we were the newbie on the much-smaller hosting scene. Even though we are seasoned-professionals now, we know there is plenty to learn and many innovations and improvements to be made. We have been improving our service since 1999 and hope that with each new customer, we get another opportunity to be better — and not just better than the competition, but better than ourselves.
Hopkinsville, Kentucky; to be exact. We know that normally, just being located in the US wouldn’t be something to brag about, but with all of the complaints concerning support employees having too-low a command of English to help you, let alone greet you properly, we thought we should mention it.
The best thing about being in the internet-business (besides being able to say that we’re “in the internet business”) is that we are part of a revolutionary development in communication and information. While other hosting companies may think their involvement with the internet stops at collecting your money and squeezing your site into an already over-stuffed server, we have a pretty different idea. For one, we are working on some serious improvements to our already state-of-the-art data center. We’re working on being as energy-efficient as possible, while still maintaining reliability. We’re striving towards making our customer service department even friendlier and more efficient.
Normally, we are a pretty modest bunch here at IX. However, when it comes to the excellent awards we win year in and year out, we figured we'd show off just a little bit. Over the years we've earned top honors from some of the most prestigious review sites around. We've captured gold in Budget Hosting, Blog Hosting, and even Top Overall Host, just to name a few. Please take a look at all of our awards HERE.
This Site Has Been Secured.