Support Center

Control Panel Basics

1. Your temporary index page

As soon as a domain is added to your account, a directory for your site is created on the server. This directory contains a temporary index page which is accessible from the internet. This page is just a default place holder that will be removed or replaced by your website once published or uploaded.

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The contents of your website will be placed into a folder that is named the same as your site's domain name. The files and folders that compose your site must be transferred to the server. Many of the popular site design programs have built in publishing features that will simplify the upload process. Whenever possible, upload your site using these included features. For instance, if you made your site with SiteStudio or Dream weaver, use their integrated web publishing tools to upload your site. If you made your site with a text editor, or an application that does not include a publish feature you will need to use a freestanding FTP client, such as Filezilla, SmartFTP, or the built in file manager "WebShell."

NOTE: Site publishing tools do not remove your old web content from the server. For instance, if you used SiteStudio to upload a site with 15 pages and later you published an updated 7 page version of this site, the directory will have all the new pages and the old pages that have not been overwritten. If you publish many versions of a website, the site may become cluttered with old files, which can cause problems.

WARNING: If you have a complete website, be careful not to overwrite it with a publish command. It is also highly recommended to make backups of your website and content often.

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Your root directory contains several default directories. Their names will differ depending on your plan, yet some of them are common for all plans.

Here are some of the directories that are automatically created:
  • The logs directory
    It contains directories for each site with transfer logs enabled. Each such directory contains its own set of log files that are required to write and read the data about all visits to your sites. Deleting the Logs directory will cause the loss of the web statistics accumulated over the course of your site's operation.

  • The virtual FTP directory
    This directory is created when you enable Virtual FTP Server and can be accessed by virtual FTP users to list and download its content. Deleting Virtual FTP directories will cause incorrect operation of Virtual FTP. However, you may harmlessly delete individual files in these directories.

  • The ssl.conf directory
    This directory stores SSL pairs for all encrypted sites. Deleting the ssl.conf directory will result in incorrect SSL operation.

  • The domain directory
    Each of your domains and subdomains are located in their own directories. They are named the same as your site's domain name. If you have more than one site, you will have several such directories. These are the directories where you will upload your .html files or any other files that you want to make accessible from the Internet.
    WARNING: Deleting any domain directory will delete your site and all content. Use extreme caution.



  • The Webalizer or Modlogan directories
    Each of these directories is created by default or when the stat programs Webalizer and Modlogan are enabled from your control panel. Deleting these directories will disable your statistic programs and remove any accumulated site statistics.

  • The cp directory
    This folder contains many of the help and example files used as you navigate our control panel. These files are not essential and can be deleted.

  • The cgi-bin directory
    This is the default location that you place any CGI or Perl applications. You can modify which files and folders can be used.

  • The images directory
    The images folder is the location where the default index page images are placed. Deleting any of the files/folders in your web space can affect the performance of your website.
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