Emails FAQ

A mail account is a "mailbox" that holds your emails on the server until you view them (download them) with an email program. An email program is software that runs on your computer, such as "Outlook Express" or "Eudora" or "Pegasus Mail". There are literally thousands of other email programs available; we recommend that you use "Outlook Express", as it comes free with every Microsoft Windows installation. Detailed instructions on how to set up mailboxes and configure most popular mail clients can be found at:
http://www.ixwebhosting.com/hosting-manual/email

On any of our Linux hosting accounts, we provide FormMail, a popular and secure contact method which can be installed in one click. Detailed information on how to install FormMail and build online forms can be found at:
http://www.ixwebhosting.com/hosting-manual/adding-features#q3c

You can also build online forms through Site Studio site editor which is fully supported on both Linux and Windows hosting platforms.

Our Windows hosting accounts have multiple options such as the popular and secure asp FormMail.

All hosting plans offer mailing lists, powered by the industry standard mail list manager, ezmlm. Bundled ezmlm provides message distribution, subscriber address handling, message archiving, improved bounce handling, multi-message threaded archive retrieval, digests, remote administration, message and subscription moderation, subscriber-only restrictions, message trailer, subject prefix, subscriber name storage, customizable setup, multi-language and MIME support and more. The amount of mailing lists you can create is the same as the number of mail accounts available with your hosting account. Example: If you can have up to 50 mail accounts, then you can have up to 50 mailing lists as well. Detailed instructions on mail list set up and management can be obtained at:
http://www.ixwebhosting.com/hosting-manual/email#q4

Each of our plans comes with auto responders for Email. An auto responder is an email address that sends an automated response back to every email address it receives a message from. You will be able to define the subject and content of the email that gets sent back from your hosting control panel. Detailed instructions on how to set up auto responders can be obtained at:
http://www.ixwebhosting.com/hosting-manual/email#q6

Yes we offer this feature. It is an email address that - contrary to the mail account that we described above - does not have a mailbox, but rather forwards emails to another email address or set of addresses. Detailed instructions on how to set up mail forwards can be obtained at:
http://www.ixwebhosting.com/hosting-manual/email#q3

Email redirects can also be used to generate alias names for your mail accounts, for instance, let's say you have created a mail user like described above. You created the user "info" with an email address of "info@yourdomain.com" (please note that in this FAQ, we use "yourdomain.com" as a placeholder for your real domain name). For this email address, you could add an email redirect name of "myname@yourdomain.com" that forwards email to your mail account "info@yourdomain.com".

Yes, you will be able to access your email from the web from any remote location that has a connection to the Internet. We offer pre-installed webmail facility, which can be accessed at http://mail.yourdomain.com. Alternatively, your hosting plan allows you to install a huge variety of customizable webmail applications.

'SPAM' or 'Unsolicited Commercial email' is e-mail that is both unsolicited by the recipient and sent in substantively identical form to many recipients. A common synonym for spam is unsolicited bulk e-mail (UBE). Some definitions of spam specifically include the aspects of email that it is unsolicited and sent in bulk. We do not tolerate the sending of unsolicited commercial email or "SPAM" at all.

We do not tolerate the sending of unsolicited commercial email or "SPAM" at all. We reserve the right to immediately terminate any domain without warning, without refund, that sends out unsolicited commercial email. NOW... if you wish to send email to people in OPT-IN lists, this is allowed being that those individuals "ASK" to receive advertisements, newsletters, or posts to services like Free For All Pages.