Careers

Web / UI, UX and Interaction Designer
Zaporizhzhya, Ukraine

Ecommerce, LLC., a two-time Fast 50 Award winner, is seeking a Web/UI, UX and Interaction Designer.

This highly skilled and creative Web Wunderkind will be responsible for researching, wire framing, prototyping and designing new user and customer experiences. Deliverables include design mockups, production of visual assets, user interfaces and other online company assets. The right candidate will be involved in all aspects of the product lifecycle, from ideation to implementation. Your designs and user interfaces will be used by hundreds of thousands of customers and allow them to build better websites and be more successful online.

If you often find yourself looking at Web2.0 like websites and UIs and think "I could do a LOT better than that!" If you excel at graphic, web and UI/UX design and you understand that the success or failure of a product or service depends primarily on its underlying user-centered design principles, you may have what it takes.

Be prepared to demonstrate an affinity for consistency, color use, typography and a keen eye for subtle details. If you're like us - maniacally focused on creating jaw-droppingly gorgeous interfaces that draw users into a website or application like Romeo to Juliet and absolutely cannot rest until the perfect colors and fonts are married with stellar images and iconography, we want to talk to you. You know how to code too? Great, that's a definite plus.

You should be self-motivated, able to work independently, and perform multiple tasks under minimal supervision. Expertise using Photoshop, Illustrator, InDesign and other design related software required. Mac fanatics are strongly preferred. Knowledge of HTML, Flash, CSS, and other web standards is a plus. BFA or BA degree in design related studies are also preferred, with an online portfolio demonstrating user experience and killer visual design work. The ideal candidate will have a unique eye, great design skills and a real knack for building usable, understandable interactive experiences. We prize those who get the big picture but are willing to roll up their sleeves to do whatever it takes to get a job done right.

Primary Responsibilities:

  • Design and Create Beautiful Websites
  • Orchestrate Amazing User Interfaces and Customer Experiences (UI, UX & Interaction Design)
  • Think creatively and be opinionated - design the best product on the web, and then make it even better. Focus on simple and clean experiences. Don't be afraid to explore non-conventional approaches to address conventional problems.
  • Create Custom Artwork (for times when stock art just won't do it)
  • Own and manage the Ecommerce identity and brand
  • Improve online presences (www.ixwebhosting.com (primary brand), www.hostexcellence.com, www.ecommerce.com) to properly reflect our culture, improve their user friendliness and optimize conversion
  • Extend and continually improve a visual interface design system and help create & maintain the style guidelines that instruct a growing team's work
  • Apply your skills & use your tools - collaborate with a team of designers, project managers, and engineers to provide sketches, concept visualizations, mock-ups, prototypes, specifications, and ultimately high-resolution, assets for beautiful user interfaces

Qualifications:

  • At least 5+ years of web, ecommerce, application, or UI design experience
  • Mastery of Adobe Photoshop and Adobe Illustrator from the current Adobe Creative Suite
  • Mac Fanatic (if you're not, we will still talk to you, but you're not forgiven!)
  • Strong experience with usability design, wire framing, site navigation, and interaction flows/maps.
  • Strong skills with layout principles, typography, and aesthetic design concepts, practices, and procedure
  • 1-3 years of experience with CSS, HTML and Javascript
  • Experience conducting usability sessions is a major bonus

Education:

A degree in "Awesome Customer Experiences and Outmaneuvering Competitors Domineeringly" is required, but we happen to be an accredited giver of "ACE-OCD" diplomas worldwide. Application information below.

How To Apply

To demonstrate your current ACE-OCD prowess, we ask that you answer the challenge questions below. Please include your answers with your cover letter. Please also include your portfolio of past creative material which you created (web, UI/UX, wire frames, email, print... ).

  • Challenge 1:
    Summarize the highlights of Web 2.0 user-centric design and its principles. What are example Web 2.0 sites (business sites only that sell a tool, product or a service) that you cherish from a design, UI/UX and interaction perspective (note: do not list any run of the mill boring corporate websites)? Only list websites / UIs that you could create yourself based on your current skills and talent. Why are they your favorites? What is so special about them?
     
  • Challenge 2:
    Take a look at the current homepage of IX Web Hosting (www.ixwebhosting.com). What do you think needs to be changed to increase conversions (= sale of a new hosting account), or do you think it's close to perfect the way it is? If any, why do you think these changes would increase conversion?
     
  • Challenge 3:
    Create a list of required and recommended design and interaction elements that you would incorporate in user interfaces and/or websites? What elements that are commonly found in UIs / websites that deteriorate UX? How would you approach wire framing and then designing a sample UI or website?
     
  • Challenge 4:
    Do you have a methodology or systematic approach that you would use to take a project from idea to production? Consider that there may be multiple project sponsors that may be located around the globe - and some of them may have contradicting opinions. How would you manage that? How would you ensure that the project stays on time and budget considering a never-ending flow of revision requests?
     
  • Challenge 5:
    Imagine you're part of the creative team that's tasked with creating a relationship with IX Web Hosting's customers that focuses building trust. What would be your approach? What story would you tell through your design or otherwise? How would you create an extraordinary experience for our customers?
     
  • Challenge 6:
    Scenario: You're asked to come up with creating a Web2.0-like website to replace our IX Web Hosting site. You want to explore a new and very different approach on how to design the site (keeping website conversions in mind). You search the Internet to come up with inspiration and ideas for such a "new" approach. Show us a couple of existing example websites that would inspire you, explain why they would inspire you and how they would be applicable to the success of your new IX Web Hosting site's design.
     

Email with your resume and a cover letter telling us why you'd be great for the position.

If you're the kind of driven product marketing mastermind who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges; Ecommerce may be the place for you. We have high expectations of every member of our team, but we believe this standard helps us to deliver a service that our customers call "mind-bogglingly awesome."


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Online Video Producer
Zaporizhzhya, Ukraine

Ecommerce, LLC., a two-time Fast 50 Award winner, is seeking an Online Video Producer.

This ingeniously creative Video Virtuoso will be responsible for the video production of a variety of projects, across all departments and disciplines. Are you an expert with cameras, lighting, editing and animation? Do you thrive on telling stories and building relationships with your customers via video, becoming their trusted friend and adviser, and delivering great educational, fun and entertaining video content? If so, this position is right for you.

The right person for this position will be capable of directing on-camera talent, making camera-unfriendly talent look great despite their natural disposition, and shooting video using broadcast quality lighting and audio. In addition, the ideal candidate will be able to understand all aspects of high-end video production, including software for editing, transitions as well as animation and builds. Familiarity with scripting and storyboarding would be a huge plus.

If you would love to pioneer the creation of your own in-house video production department while creating hard-hitting fast-paced video productions that will reach an audience of 100,000+ customers, work hard while having fun, build a quality reel that will potentially be seen around the world, and do all these things while juggling chainsaws behind your back, then you may have what it takes!

Productions will include product launch videos, brand and relationship building videos full of advice, cool stuff our customers can use to build their businesses online or further their cause, tutorials, webinars, focus groups, product marketing pieces and many more.

Primary Responsibilities:

Requirements:

  • 3 - 5 years experience managing and producing video projects
  • In-depth knowledge of all software and equipment required in the video-production process
  • Must have exceptional written and verbal communication skills
  • Ability to interface professionally and effectively
  • Detail-oriented, thorough and able to juggle multiple simultaneous projects
  • A proven track record of delivering quality on time and budget
  • Ability to effectively manage frequent changes in scope and schedules
  • Online marketing and ecommerce experience preferred

Education:

A Bachelor's Degree in video and/or multimedia production, communications or directly related field is required. Furthermore, a degree in "Ability to Slay with Video to Outmaneuver Competitors Domineeringly" is required, but we happen to be an accredited giver of "ASV-OCD" diplomas worldwide. Application information below.

How To Apply

To demonstrate your current ASV-OCD prowess, we ask that you answer the challenge questions below. Please include your answers with your cover letter. Please also include your demo reel and other demonstrations of past creative material that you created, focusing on any animation and graphic design experience you may have.

If your work meets our criteria, we will contact you with a small test project. With this challenge you will get the chance to play the role of Video Virtuoso, so be creative, have fun and show us your chops.

  • Challenge 1:
    Imagine you're in charge of creating a relationship that focuses on building trust with the customers of our IX Web Hosting brand (www.ixwebhosting.com) by leveraging video. What would be your approach? What story would you tell? How would you create an extraordinary experience for our customers?
     
  • Challenge 2:
    Scenario: You're asked to come up with a video series that's targeted to raise awareness in our customer base about a new product. You want to explore a new approach - a different and rather unusual way of conveying the information in each video. You search the Internet to come up with inspiration and ideas for such a "new" approach. Show us a couple of example videos that would inspire you, explain why they would inspire you and how they would be applicable to your video series' success.
     
  • Challenge 3:
    Do you have a methodology or systematic approach that you would use to project manage a video project? What if that video project consisted of delivering exciting educational content to our customers in several parts spanning many weeks or months, and required the contribution of several team members - copy writing, graphic design, camera "talent" (usually members of the staff who are subject matter experts)? Does this change your approach at all?
     
  • Challenge 4:
    If you had to facilitate a product launch of one of our products (choose any of the non shared web hosting products from the IX Web Hosting product line) to existing shared web hosting customers, how would you do so leveraging video? What story would you tell? What would you communicate and when? How many videos would there be? How will your videos convince a customer of the value the additional product?
     
  • Challenge 5:
    What are your favorite videos that have an educational, sales or raising awareness purpose (note: do not list any run of the mill boring corporate videos)? Only list videos that you could create yourself based on your current skills and talent. Why are they your favorites? What is so special about them?
     

Email with your resume and a cover letter telling us why you'd be great for the position.

If you're the kind of person who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges, Ecommerce may be the place for you. We have high expectations of each member of our team, but we believe these high standards help us to deliver a service that our users call "mind-bogglingly awesome."


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Agile Project Manager
"King or Queen of the Agilistos" - Zaporizhzhya, Ukraine

Are you an amazing juggler? Is leading a daily "scrum" your adult-version of being the head pirate on the world's coolest ship and will running "retrospectives" and demos for your team make you smile?

Ecommerce's small but growing team is seeking a bright and innovative agile manager to join us in building services that allow people and businesses to build better websites and be successful online.

Do you have the strength to throw both local and remote Agile teams up to their highest potential, catch them when they're down while managing projects to their overall goals and keep pushing out iterations to make sure you're still on track? If you can also sing "Happy Birthday" backwards while doing so, you may have what it takes!

We're looking for someone who has mastered the science of getting the most out of your development teams and the art of delivering compelling, feature-rich project demos that leave your customer's happy and excited for the next one.

Primary Responsibilities:

  • Lead one or more Agile Development Teams (local and/or remote)
  • Coach Agile Practices
  • Ensure Agile Disciplines are being maintained
  • Lead multiple projects simultaneously
  • Work closely with Senior Management, Customers and other Departments
  • Identify risks, change management, issue resolution and communications
  • Develop innovative strategies for project delivery
  • Develop continuous improvement strategies

Qualifications:

  • 1-3 years of experience leading multiple IT projects simultaneously
  • Experience as an Agile Coach or Scrum Master
  • Proven ability to build customer relationships and develop strategies to respond to customer needs
  • Strong communication skills
  • Proven ability to lead and mentor development teams
  • Experience managing offshore development teams is a major plus

Education:

A degree in "Fun (=productive) Development Atmosphere (FDA)" is required, but we happen to be an accredited giver of "FDA" diplomas worldwide. Application information below.

How To Apply

In addition to your cover letter, please submit a written description of the best agile process/team that you have ever been a part of, why it was so great and what your role was on that team. Also, provide an example of your experience (or thoughts on it if you haven't done this yet) managing a remote team, what specific challenges you faced, how you overcame those challenges and if applicable, how running an agile project made this effort more or less difficult.

Email with your resume and a cover letter telling us why you'd be great for the position.

If you're the kind of person who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges, Ecommerce may be the place for you. We have high expectations of every member of our team, but we believe this standard help us to deliver a service that our users call "mind-bogglingly awesome."


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Ruby on Rails Developer
"Software Magician (Apprentice!)" - Zaporizhzhya, Ukraine

Ecommerce's small but growing team is seeking aspiring software craftsmen / women to join us in building services that allow people and businesses to build better websites and be successful online.

Do you dream in code? Did you watch the Facebook movie and kick yourself for not launching your version faster? We are looking for unusually bright and driven developers with a passion for creating great applications. If you're looking to develop uniquely awesome software in our Agile shop using Ruby and Ruby on Rails, you will find this position to be greatly rewarding.

If you believe that automated tests are like a warmed blanket on a cold, cold winter's night, or that "Pairing" is more than what your newfangled phone can do with your car, or that you can be the best and would like a real opportunity to prove it, or if your soul cannot rest until you've created the cleanest, most innovative code you possibly can whilst using everything at your disposal to develop the kind of software you can't help but tell people about in the grocery checkout line (unless, of course, you've signed an NDA...in which case, you're just beaming with secret pride in that checkout line), you may have what it takes! Was that really one sentence?

Would you love to be part of shaping our future and working with a team who feels the same way? We prize those who get the big picture but are willing to roll up their sleeves to do whatever it takes to get a job done. This role requires strong development acumen, plus credible technology aptitude and user experience savvy.

Primary Responsibilities:

  • Research, Design, Develop and Test New Web Applications
  • Maintain and Improve Existing Applications
  • Participate in our Agile Process (Stand-ups, Retrospectives, Demos, Code Reviews)
  • Collaborate with Developers, Management, Customers

Qualifications:

  • 1-2 years of Ruby and/or Ruby on Rails experience
  • 1-2 years of Unit and Integration Testing experience
  • 1-2 years of Database and SQL experience
  • Knowledge of Object Oriented Design Concepts
  • Experience with PHP is desirable but not required

Education:

Bachelors degree in Computer Science or equivalent is desirable but not required

A degree in "Awesome Software Development (ASD)" is required, but we happen to be an accredited giver of "ASD" diplomas worldwide. Application information below.

How To Apply

To demonstrate your development prowess, we ask that you briefly tell us a bit about your development approach, the type of environment you work best in and what your dream is as a software developer as part of your cover letter.

Email with your resume and a cover letter telling us why you'd be great for the position.

If you're the kind of person who obsesses over details, thrives in a collaborative environment and jumps at the opportunity to take on new challenges, Ecommerce may be the place for you. We have high expectations of every member of our team, but we believe this standard help us to deliver a service that our users call "mind-bogglingly awesome."


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Ecommerce is an equal opportunity employer.

Think you have what it takes? We would love to give you the opportunity to prove it. We are looking for ultra talented and motivated individuals that share our passion for delivering awesome web hosting solutions and the best customer service in the industry. Please contact us today.

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At IX, we take care of our customers. And dedicated support is one of the ways we prove to you again and again that we are here to help you every step of the way, regardless of your skill level. With IX dedicated support, you get a support technician personally assigned to assist you. You get their name, number, email, social media connections, and work schedule! It's just one more facet of our service which proves our deeply rooted belief that being a great hosting provider requires more than just cutting-edge technologies, but the best in support and service.