How do I move my MobileMe site?


Attention all Apple users!

If you haven’t heard, come June 30th, Apple will no longer be supporting MobileMe accounts. Because of this, any iWeb site you have uploaded to MobileMe will no longer be up and running.

But don’t worry!

IX Web Hosting provides web and mail services which will allow your site to remain active, and moving your site over to us is a snap. I’ve put together this quick walkthrough to show you how easy it is to switch your iWeb site from MobileMe over to IX Web Hosting in just 5 simple steps:

1. When you create a hosting account with us (if you don’t have one already click HERE to sign up) you will receive a ‘Welcome’ email detailing all login and server information you’ll need. If you signed up previously and lost your ‘Welcome’ email, contact us and we’ll help you find this info.

2. Log into your IX Web Hosting account. Click the ‘Manage’ button for your hosting product and add your domain name under ‘Domains’. Ignore the message about ‘top level domain’ and be sure ‘Web Service’ is turned on. Also, once finished, write down the IP address. (Take note if the word ‘shared’ appears next to it).

Domains List Screenshot

3. Open iWeb. Click the domain name on the left to bring up the publishing settings. You will see “Publish to: ‘MobileMe’“. Instead, select “FTP Server” from the drop down menu and enter your IP address or web server name indicated in your welcome email.

Mobile Me Publishing Settings Screenshot

MobileMe publishing settings screenshot two

4. From the welcome email, you’ll need your Server Address, Username, and Password to fill out the rest of the “FTP Server Settings”. Leave the “directory/path:” field blank.

5. Once finished, click ‘publish’ and thats it! You’ve migrated your website over to our service just with a few simple clicks inside your iWeb program.

To make sure your site is up and working the way you want it, open up a browser window and type in the IP address you wrote down earlier unless it had ‘shared’ next to it.  If you have a ‘shared’ IP address, you click ‘Web Options’ in the ‘Manage’ section of your hosting account, click the domain name, and scroll to the bottom to click ‘Instant Access Domain Alias,’ as seen below.

Instant Access Domain Alias Screenshot

Once you’re sure it’s working, update your name servers with your current registrar using the information provided to you in the ‘Welcome’ email. If you’re not sure how to change your name servers, consult this:

If you have any issues with this process, feel free to reach me Sunday – Thursday, 8AM – 5PM EDT.  I’m considered the ‘mac guy’ in the office and would be happy to ensure this transition goes smoothly for you. My number is 800-385-0450, extension 014.

If I’m not available, any one of our helpful staff members can assist you. Just visit if you have any questions.

Good luck!

Robert Graham
Customer Relations


Three Thousand Dollars!


IX Top Converter Affiliate ProgramNow that I’ve got your attention, let me explain why I’m dangling obscene amounts of cash under your nose.

This month, IX Web Hosting is holding our very first Top Converter  Affiliate Contest.

The prize? You guessed it. Three thousand dollars. Oh yeah.

What’s that you say? You’d like to get involved? It’s easy. Become an IX Web Hosting Affiliate.

Here’s how it works: Affiliate Marketing is recommendation marketing, which means, whether you’re a customer of  IX Web Hosting or not, you recommend our hosting service to your website visitors, email list, you name it – and get compensated for every purchase they make.

In other words: You place ads (we have a huge collection!) or links on your sites, and, for every prospect who follows your link to IX Web Hosting and makes a purchase, you get paid.

You can earn up to $300 for each customer you refer to us. Some of our top affiliates are making thousands of dollars every month!Businessmen Jumping Hurdle

If you’re already a registered Affiliate or a Commission Junction Publisher, don’t worry – you’re automatically entered in the Top Converter Affiliate Contest.

At the end of February 2012 the affiliate with the highest improvement in conversion rate will be proclaimed the winner, and given the cold, hard cash. Of course, should you be the big winner, your prize money will be paid in addition to your normal monthly commissions.

Interested? We thought you would be. All you have to do is sign up here.

Sign up today!

IX Affiliate BannersClick the ‘Start Earning Today button and get in on the action! The registration only takes a few minutes, so you can start making money right away.

Remember, the affiliate with the highest conversion rate increase will win the $3,000 – so merely placing a banner on your site will not be enough. You’re going to want to sell, sell, sell.

Try adding a paragraph or two about the quality of our services and support. If you’re already a customer, tell them how great your experiences have been with IX Web Hosting. Mention our special promo rates. Tell them about our 30-day money back guarantee and our helpful, friendly, 24/7 call center in Columbus Ohio.

The more customers you drive to our site, the higher your chances of getting your hands on the $3,000 prize for being our Top Converter!

So what are you waiting for? Sign up, start promoting, and good luck!


Important (New Domain Stuff)


Here’s the details on the five-featured knock-out punch for your domains.  All five fall into the “you’ve been asking for it forever” category.

You would not believe the amount of emails I get from my customers asking about these features.  They’re finally here.  Let’s get right to it:  (Drum roll please…)

Number 1: Domain WHOIS Privacy

When you register a domain, you fill out your name, address, phone, email, etc., right?

I’m not sure if you know, but this information is PUBLIC.  It’s stored in the so called “WHOIS” database, and anyone, including bad guys (like spammers, identify thiefs (or phishers), and other online fraudsters go there to get the goods on domain owners like you and me.)

There’s actually a close-to-home story that I have of how one my colleagues almost got shafted because she didn’t have her domains protected.  I’ll tell you about it later this week.

The only way to solve it:  Domain WHOIS Privacy – it hides your information and tells the trolls that it’s off limits!

 Click here to protect the domains you already have registered.

To honor the release of this feature – for a very, very short time, we’ll offer new .com domain registrations for the crazy low price of $4, when you register them with Domain WHOIS Privacy.


Number 2: .ME and .NAME Domains

Have you ever wanted to grab a personal piece of web real estate for yourself, your children, or grandchildren?

We’re talking .name and .me domain names. Very cool. They’re the perfect way to put your unique, personal stamp on the internet, and get a really sweet email address. Over 14,000 domain names are registered every hour, so act fast if you want to secure your name.

See if yours are available here.

Number 3: Internationalized Domain Names.

Did you know that domain names can be registered in non-English language characters?

If you get traffic from other countries, your should snap up your domain in those languages and redirect the traffic to your site. Right away. Why? Because it will help your site rank higher in Google, and it’s likely that you’ll start getting more traffic.

It’s fast and easy, and now you can do it right in your control panel.

If you don’t know how to spell your domain in the language you’re looking for, simply visit Plus, it’s easier to copy/paste than try to figure out how to make a ¨, Б, or 买 using your keyboard.

Number 4: Premium Domains

I’m sure you’ve run into this problem before.  You think of your perfect domain name.  Alas, it’s not available anymore.  Just like all of the other good domain names – all taken.  But really, a lot of them are for sale!  And with any luck, the name you really want is too.

They’re called “Premium” (or pre-registered) domain names, and they’re a great way to get the exact domain name you want.

But, like all good things, they’re not cheap.  They can get pretty pricey – but you get what you pay for. Premium domains are often a big source of immediate direct traffic, built-in SEO rankings, and a reservoir of pre-existing backlinks (and all that stuff is really good for ranking your site higher on search engines.)

Take a look here to see if there is one you like, or if your perfect name is actually available!

Number 5: Easy Domain Transfer

For years, both my customers and my customer service specialists have been beating me over the head with this little tidbit: It’s a pain in the neck to transfer domains into our system.

So finally, we created something new: An automated tool for domain transfers that lets you extricate your domains from the grip of your former registrar, and transfer them quickly and easily to your account, directly in your control panel.

You can do it fully automated, and it doesn’t require any phone calls to our team.  So transfer away!

That’s it for now. We’re all very excited about these enhancements. I hope you will be too.

Talk soon,

Fathi Said, CEO
IX Web Hosting


PS:  Pesky Disclaimers:  $4 .com domain registrations good for initial registration period only. WHOIS Domain Privacy Protection is available on .com, .net, .org, .biz, .info, and .mobi top-level domains only.

PPS:  To get handy screenshots and instructions for all of our new features – check out the online hosting manual.


Mike and Tim Deliver Agile Message at HostingCon in San Diego


From August 8th through 10th, 2011, all eyes in the hosting universe were on HostingCon, the premier conference and tradeshow for companies that provide website hosting, hosted messaging, and Software as a Service. Our very own Mike Harris, VP of Information Technology, and Tim Perry, Chief Technology Officer, were there with a message: Using Agile Project Management can make your hosting company, well, more agile.

Mike’s presentation was focused on the ways that Agile can be used to transform the customer experience through better methods of workforce collaboration while building software. Agile Project Management is way too deep of a subject to deliver in a blog post, so we have embedded the presentation below so you can see what the folks in the audience at HostingCon learned with Mike’s patented brand of precision presentation.

View more presentations from ixwebhosting

Here at IX Web Hosting, we’ve been going to HostingCon since around 2005, and the conference never fails to deliver in terms of learning, collaboration, and networking. This year was no different, with a wide range of quality presentations from industry leaders (like Mike Harris) covering topics ranging from Social Media strategy to SEO to Public Policy and its implications for the hosting industry. Heck, they even had a massage center set up to ease the tension of sitting in those, well you know, terrible hotel chairs for two full days.

Much was learned, and a good time was had by all in attendance. After all, isn’t that why we go to these conferences? Not only to see and be seen, but catch up on the latest and greatest in the wonderful world of hosting.

As Mike puts it: “[…] HostingCon was a lot of fun and a great place to meet new people and network with colleagues. Both vendor and attendee participation increased over last year which seems to be a good indicator the industry is growing and full of opportunity. I was impressed with the quality of the presentations in general and the keynotes in particular. The focus of the conference seemed to be on cloud, creating vibrant ecosystems around products, platforms and tools, and offering service catalogues focused on consumer goals.”

Here are some pictures both brought from San Diego:


IX Web Hosting Does the Relay for Life



IX Webhosting @ Relay 4 Life

Dunking your manager in a large bucket of ice-cold water sounds fun, in theory.  You imagine him or her sitting in their elevated chair, peering down at their teams, smiling – trying to look strong despite the fear that set in the instant their foot touched the icy pool below.

Still trying to keep her composure...

Yes, in theory, this should be fun.  In reality, you simply don’t know how fun it is until you’re pulling out your wallet and bidding higher and higher to be the one whose aim sinks your boss into that tub.

Managers Beware





We weren’t just being sadistic meanies that Tuesday, we were also raising money for the American Cancer Society’s annual Relay for Life.

Our in-house carnival was a huge success, raising almost $1000 in two hours by selling raffle tickets for awesome prizes, promoting some friendly gaming competition, as well as, of course, putting that dunk tank to noble use.

The next couple of days were spent planning for the big event – our local Relay for Life event [link], a 24-hour walk meant to raise awareness and funds for the American Cancer Society.  Fortunately, the awesome carnival-themed banner our Customer Relations team put together
was still in good shape despite proximity to the dunk tank, and so it found itself atop our Relay for Life tent.  This tent would become the home of a few of our CR members who camped out all night to make sure that walkers from all organizations had pizza, soda and amusing facemasks.

Amusing Cat Face-mask, Donned by Derek (CR)

We had people walking on the track for the whole 24 hours and raised even more funds toward our goal for the ACS.

As we grow as a company, we have more and more members of our team whose lives are touched by cancer and who really want to get involved.  It shouldn’t come as a surprise that most of our charitable initiatives come from our Customer Relations department, where compassion is a job requirement.  If you take a look through our pictures here, you might even recognize your own dedicated support representative smiling and making a difference.

As we walked around the track Sunday morning, our always-practical CEO, Fathi Said, approached us and asked: “What does walking around in circles do to fight cancer?” Stumped, we weighed the possible answers…walking is good for your heart, but this isn’t about heart disease.  People are more likely to show up for a charity event if there’s a predefined event, but that explanation seemed too heartless.  When we approached our booth, though, no answer was really needed.  We had a tent filled with sleepy team members who’d walked since dawn laughing together, chatting with and selling water to other walkers from other organizations.  It’s a healthy way to socialize and it’s a great way to feel like a team outside of the office.  It’s also a lot easier to sell cold pizza to hungry college-age walkers than it is to any other demographic (you might want to try selling your cold pizza there, Dominos, and not to my house.  Thanks.).

We had a wonderful time and if you want to get involved, you can donate to the ACS directly, or check out our donation page for the Relay for Life here!


We're Always There When You Need Us The Most!

Your Dedicated Support

At IX, we take care of our customers. And dedicated support is one of the ways we prove to you again and again that we are here to help you every step of the way, regardless of your skill level. With IX dedicated support, you get a support technician personally assigned to assist you. You get their name, number, email, social media connections, and work schedule! It's just one more facet of our service which proves our deeply rooted belief that being a great hosting provider requires more than just cutting-edge technologies, but the best in support and service.